How We Unify Your Business and Enhance Your Client Experience
Our customer relationship management services bring companies and clients together like never before. As a leading CRM solutions providers, we transform the way your departments collaborate. Marketing, sales, commerce and service teams all gain access to a single shared view of every client, enabling seamless coordination and outstanding client experiences.
From shaping your cloud CRM solutions strategy and assessing readiness to defining customer relationship management solutions, blueprinting processes, providing CRM consulting services and implementing and integrating solutions — we have you covered with comprehensive CRM services. Our CRM implementation services ensure your organization maximizes the value of every client interaction through strategic CRM integration services.
How does a CRM for small business work?
A CRM for small business collects and shops data about customer interactions with your business. For example, CRM systems can show you when a lead first contacts the sales team, when a demo is scheduled, when a contract is signed or when a support ticket is filed. CRMs automatically collect a large amount of data, no matter if you are a B2B or B2C business.CRMs can be on-premises, cloud-based or a combination. Given the increasing volume and velocity of customer data, many small and mid-size businesses opt for cloud solutions.
This is because a cloud-based CRM stores all data in one centralised platform and can easily scale to accommodate new data.
CRM tools for small businesses have powerful automation features that streamline sales processes, improve customer service and drive the return on investment (ROI) of your marketing campaigns. They also amass business intelligence data that can help you personalise your customer outreach and build long-lasting relationships. And with AI that’s embedded in your CRM and grounded in your company’s trusted data, small businesses can take advantage of the many benefits of AI-driven automation and productivity enhancements.
Get hands on with our CRM products and explore real use cases and solutions built for agentic enterprises.
Sales and CPQ Acceleration
We use real-time data to drive informed decisions, streamline sales processes and provide precise pricing.
Intelligent Marketing Automation
Automate B2B marketing activities, execute multi-channel campaigns, engage clients and analyze campaign performance.
Seamless Commerce Experiences
Create personalized, mobile-friendly ecommerce experiences, streamline purchasing and manage orders with y our CRM services.
Industry-specific Solutions
We deliver CRM solutions for manufacturing, financial services, healthcare and life sciences, communication and consumer goods industries.
Enhanced Experiences
Foster collaboration, improve employee productivity and drive client engagement with our CRM services.
Cloud-based CRM
Access cloud-based CRM software programs over the internet. This software is quite simple and can be easily installed in a short period of time. Business information can be accessed within the organization from anywhere at any point in time. Data security and safety can be improved with advanced automated data security plans and backup policies.
On-premises CRM
On-premises CRM supports hosting CRM software on your company’s server. Since the CRM software is hosted on the client's premises, features such as infrastructure, hardware, operating system, and software can be completely customized to meet your business needs. Multinational businesses can be benefited from CRM technology .
Open Source CRM
Open-source CRM renders the source code accessible to the public over the internet. This source code can be modified, customized, and integrated with any organization in accordance with the business requirements. This CRM software is the most reliable, efficient, and consistent method of managing business.
Consultation and advisory
Gain strategic guidance for your CRM implementation including organizational and deployment strategies, integration and data strategies, build vs buy analysis, license rationalization, SpinBig-led transformations and industry best practices. Enhance your CRM experience with our expertise in business process mapping.
Why CRM is Important for Your Business ?
In the vibrant landscape of Delhi/NCR, with new industrial areas and the region’s rising economic potential across electronics, pharmaceuticals, auto components, and more, customer relationships remain at the forefront of business growth. Finding new customers, nurturing and retaining them, has become simpler and smarter with data-centric solutions at the core. CRM is an essential digital solution that expedites customer service through marketing automation, contact management, and decisive visibility across processes With CRM, companies can speed up lead qualification and reduce manual efforts in the sales process.
